Policy and Procedures Reduce liability risks: document and train employees and volunteers in risk management best practices. It's incumbent on all organizations to proactively identify and mitigate potentially dangerous or harmful situations. Written policies and procedures are important tools for preventing losses and defend ing your organization in legal proceedings should they occur. Ideally, employees and volunteers should be asked to sign off or otherwise acknowledge their receipt and understanding of your organization's policies and procedures. Policies and procedures ensure that duties and services are performed in a consistent manner so that:Employees understand what is expected of themDisputes may be resolved by determining whether or not policies and procedures have been followed.Plans are already in place in the case of an emergency.Customers receive a consistent and satisfactory level of service.Strict performance requirements for employees and/or volunteers are proven. In the event of a claim, documentation can improve the chances of successfully defending a claim.The public reputation of the organization is protected. Legal LiabilityIt is important to note that no one can accurately predict when a claim will end up in court or what the decision of the court will be. Policies and procedures may be a very effective way to defend against a claim and lawsuit. However, to be effective, policies and procedures must be strictly followed and well documented. If your organization has documented policies that are not used or followed, they may prove to be a legal detriment. Discover risk management best practices and learn how to create and implement effective policies and procedures throughout your organization. *Source: Compiled with Canadian Risk Intervention Inc. Commercial Insurance for Small Business - Q&AQuestion to ask your insurance representative. Related ServicesPolicies and Procedures Risk Management Minimize risk and exposure by having policies in place and ensuring your employees are aware of them.Guidelines and Implementation To be effective, organizational risk management policies must be written, strictly followed and enforced, and the records must be retained. Useful LinksSample: Risk Management PolicyThe risk management process is vital to the personal health and safety of each employee and the safety of our members/clients/customers. In financial terms, it is vital to our ability to pursue our goals, commence and operate programs, and to perform duties in an efficient and professional manner. Sample: Motor Vehicle Safety PolicyTo reduce costs related to the purchase, maintenance and repairs of, and accidents involving, municipal fleet vehicles. Establishing a fleet loss prevention program that will apply to all municipal owned or leased vehicles and drivers will assist in reducing vehicle accidents and providing a safe, healthy and secure environment for our workers and the general public.