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Early Warning System - User Roles


​IBC designates 4 user roles for member insurance companies to support the use of the Early Warning System (EWS). To validate a new user, insurers are asked to complete and submit the ID setup form.​


​4 Roles for Insurance CompaniesInsurers are asked to confirm the names and contact information for individual employees who fulfil or represent the following EWS external user roles:Company Issue Contact This representative is responsible for handling the data issues that EWS has identified.Additional Company Issue User(s) An individual fulfilling this optional role does not receive direct communication or notification status reports from EWS, but can access the reports to review them and update the issues that EWS has raised. Your company can designate up to 5 individuals for this role.Company Issue Manager The external insurance company manager is responsible for handling data issues that are not receiving adequate response based on the predefined time thresholds and that are being escalated through EWS.Company Issue DirectorThe external insurer director is responsible for handling data issues that are not receiving adequate response based on the predefined time thresholds and that are being escalated through EWS.​