Early Warning System and Deficiency Fees

Data-quality-related deficiency fees

• Fees related to data quality issues (late submissions, items in error) will continue unabated throughout the Phase II delivery as they did during the Phase I delivery.

Interim fees for data accuracy - Historical correction service

• Fees related to data accuracy will also continue unabated through the Phase II delivery. Currently, fees related to data accuracy are charged as historical corrections, where IBC corresponds with the insurer and, with the insurer's authorization, IBC corrects the data on their behalf.
• After the launch of a renewed deficiency fee system, historical corrections will be restricted to situations that meet specific criteria.

Transition to new deficiency fee system

• Once the new deficiency fee system is launched, data-accuracy-related fees will be transitioned from the fees currently charged for historical correction to fees based on the data issues identified by the Early Warning System (EWS).
• This transition will not occur in July 2010 with the launch of EWS. Instead, the date for the launch of new deficiency fee system will be determined at that stage and will be used as the transition date for fees attributable to data accuracy, as supported by the earlier EWS delivery.
• The new fee system will not be launched until at least July 2011, giving IBC and the insurance companies at least a full calendar year in production together before associating fees through the new system and new model.

Escalation of data anomalies / data issues

• There will be two levels of escalation of data issues between IBC and the insurance companies before any escalation to GISA occurs.
• The threshold for escalation of an issue to GISA will be 90 days.
• IBC is introducing new user roles for the companies in order to support this process – please review these roles and use complete the user ID set- up form in order to let IBC know who will be filling them those roles in for your company.

Fee for data extraction (additional to sample provided)

• Also related to data anomalies will be company requests for specific data extracts. The Early Warning System will provide samples of data with each issue raised with insurance companies, but a request from a company for any specific data extraction beyond the samples will incur a charge of $200, which is in line with the current fee for data extraction.