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Consumer Rights and Responsibilities

Code of Consumer Rights and Responsibilities

This one-page, plain language document sets out basic consumer rights and responsibilities inherent in purchasing home, car and business insurance and making a claim.

Industry Commitment to Website Consumer Disclosure

Code of Conduct for Insurers' Use of Credit Information (Code)

General Insurance OmbudService: Working Towards Solutions

This three-panel, colour brochure outlines the mandate of and services provided by General Insurance OmbudService.

Visit the website of the General Insurance Ombudservice.

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