How to Document and Report a Collision
As soon as it is safe to do so, take photographs of the scene of the collision and make notes about:
- The date, time and location of the collision;
- The position of the vehicles involved in the collision relative to each other and relative to the traffic controls (e.g., stop lights, stop signs, etc.);
- The years, makes, models, colours and licence plate numbers of all vehicles involved;
- The names, licence numbers, addresses and phone numbers of all drivers;
- The insurance company names and insurance policy numbers for all vehicles;
- Specific damages to all vehicles;
- The number of passengers in the other vehicle(s);
- Contact information, descriptions and licence plate numbers (where applicable) for all witnesses and passengers;
- Whether occupants from other vehicles suddenly act injured when the police or other emergency response staff arrive;
- If police attend the scene – record the officer's name and obtain a copy of the collision report if one is made, even if the damage is minor;
If you self-report a collision, include as much information – such as comments on any photos taken – as possible. Notify your insurance representative as soon as possible with all available information. If you witness a collision, get involved by watching for the warning signs of a scam and assist victims with collecting details.
If you suspect an insurance crime, make an anonymous call 24/7 to 1-877-422-TIPS (8477) or submit report the crime using Équité Association's online tip form. Give the collision location, the licence plate number(s) of the vehicle(s) involved, the names of people involved, the reason why you think the collision is suspicious and as many other details as possible.