Insurance Disputes Contact the Consumer Advocate for Insurance if you are looking to resolve a dispute. You can also contact the Financial and Consumer Services Commission (FCNB), or the New Brunswick Insurance Board. New Brunswick has a consumer advocate who is responsible for investigating consumer complaints about insurance:Michele Pelletier, Consumer Advocate Consumer Advocate for New Brunswick Keystone Place270 Douglas Avenue, Suite 406 Bathurst, NB E2A 1M9E-mail: firstname.lastname@example.org General Information: 506-549-5555 (TTY)Toll-free: (TTY) 1-888-283-5111Fax: 506-549-5559 insurance-assurance.ca New Brunswick's Financial and Consumer Services Commission (FCNB) is responsible for the administration and enforcement of provincial legislation that regulates the following sectors: securities, insurance, pensions, credit unions, trust and loan companies, co-operatives, and a wide range of other consumer legislation.Angela MazerolleSuperintendent of InsuranceFinancial and Consumer Services Commission225 King Street, Suite 200Fredericton, NB E3B 1E1Phone: 1-866-933-2222Fax: 506-453-7435Angela.email@example.com The New Brunswick Insurance Board regulates automobile insurance rates. New Brunswick Insurance BoardMercantile Centre600-55 Union Street Saint John, NB E2L 5B7Phone: 506-643-7710Toll-free: 1-866-876-9666 Fax: 506-652-5011Email: firstname.lastname@example.org New Brunswick Insurance Board Useful LinksHow Insurance WorksInsurers use a pool of many premiums to pay for the home, auto and business losses of Canadians unfortunate enough to experience a loss. You are covered for losses outlined in your contract only, not for predictable events. New Brunswick Acts and RegulationsNew Brunswick Insurance Act General OmbudService An independent dispute resolution service that is focused on the resolution of consumer complaints.