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Insurance Disputes

New Brunswick Insurance Disputes

​Contact the Consumer Advocate for Insurance if you are looking to resolve a dispute. You can also contact the Department of Justice, Insurance Branch, or the New Brunswick Insurance Board. ​​

​New Brunswick has a consumer advocate who is responsible for investigating consumer complaints about insurance:

Consumer Advocate for Insurance 
Keystone Place
Bathurst, NB E2A 1M9
E-mail: nb@cai-dma.ca 
General Information: 506-549-5555 (TTY)
Toll-free: (TTY) 1-888-283-5111
Fax: 506-549-5559 

The Department of Justice, Insurance Branch regulates all classes of insurance.

Angela Mazerolle
Superintendent of Insurance
Department of Justice, Insurance Branch
Kings Place
440 King Street
Room 635, Floor 6
PO Box 6000
Fredericton, NB E3B 5H8
Phone: 506-453-2512
Fax: 506-453-7435

The New Brunswick Insurance Board regulates automobile insurance rates. ​

New Brunswick Insurance Board
600-55 Union Street 
Saint John, NB E2L 5B7
Phone: 506-643-7710
Toll-free: 1-866-876-9666 
Fax: 506-652-5011
New Brunswick Insurance Board