Insurance Disputes

​Contact the Consumer Advocate for Insurance if you are looking to resolve a dispute. You can also contact the Financial and Consumer Services Commission (FCNB), or the New Brunswick Insurance Board. ​​

​New Brunswick has a consumer advocate who is responsible for investigating consumer complaints about insurance:

Consumer Advocate for New Brunswick 
Keystone Place
Bathurst, NB E2A 1M9
General Information: 506-549-5555 (TTY)
Toll-free: (TTY) 1-888-283-5111
Fax: 506-549-5559 

New Brunswick's Financial and Consumer Services Commission (FCNB) is responsible for the administration and enforcement of provincial legislation that regulates the following sectors: securities, insurance, pensions, credit unions, trust and loan companies, co-operatives, and a wide range of other consumer legislation.

Angela Mazerolle
Superintendent of Insurance
Financial and Consumer Services Commission
225 King Street, Suite 200
Fredericton, NB E3B 1E1
Phone: 1-866-933-2222
Fax: 506-453-7435

The New Brunswick Insurance Board regulates automobile insurance rates. ​

New Brunswick Insurance Board
600-55 Union Street 
Saint John, NB E2L 5B7
Phone: 506-643-7710
Toll-free: 1-866-876-9666 
Fax: 506-652-5011
New Brunswick Insurance Board