Left Navigation Insurance Disputes Contact the Consumer Advocate for Insurance if you are looking to resolve a dispute. You can also contact the Department of Justice, Insurance Branch, or the New Brunswick Insurance Board. New Brunswick has a consumer advocate who is responsible for investigating consumer complaints about insurance:Ron Godin, Consumer Advocate Consumer Advocate for Insurance Keystone Place270 Douglas Avenue, Suite 406 Bathurst, NB E2A 1M9E-mail: firstname.lastname@example.org General Information: 506-549-5555 (TTY)Toll-free: (TTY) 1-888-283-5111Fax: 506-549-5559 insurance-assurance.ca The Department of Justice, Insurance Branch regulates all classes of insurance.Angela MazerolleSuperintendent of InsuranceDepartment of Justice, Insurance BranchKings Place440 King StreetRoom 635, Floor 6PO Box 6000Fredericton, NB E3B 5H8Phone: 506-453-2512Fax: 506-453-7435Angela.email@example.com The New Brunswick Insurance Board regulates automobile insurance rates. New Brunswick Insurance BoardMercantile Centre600-55 Union Street Saint John, NB E2L 5B7Phone: 506-643-7710Toll-free: 1-866-876-9666 Fax: 506-652-5011Email: firstname.lastname@example.org New Brunswick Insurance Board Useful LinksHow Insurance WorksInsurers use a pool of many premiums to pay for the home, auto and business losses of Canadians unfortunate enough to experience a loss. You are covered for losses outlined in your contract only, not for predictable events. New Brunswick Acts and RegulationsNew Brunswick Insurance Act General OmbudService An independent dispute resolution service that is focused on the resolution of consumer complaints.