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Significant flooding in New Brunswick: IBC reminds consumers to be on alert

April 24, 2019 (HALIFAX) – Insurance Bureau of Canada (IBC) is encouraging residents affected by flooding in New Brunswick to call their insurance representatives if they have damage to report.

The New Brunswick Emergency Measures Organization, River Watch 2019 issued an advisory yesterday. Water levels in the southern parts of the province will continue to rise in the days ahead. Water levels in Fredericton and the northern regions are stabilizing, but are expected to remain above flood level for the rest of the week.

“We have seen the devastating effects that flooding can have on communities,” said Amanda Dean, Vice-President, Atlantic, IBC. “Warming temperatures, melting snow and heavy rain add to the problem. IBC is emphasizing the need for everyone to be on alert and stay safe. We want to help make sure that New Brunswick residents are ready to deal with the potential damage.”

Consumers may wish to check what types of water damage their insurance policy covers. Damage as a result of sewer backup may be covered by home insurance if the coverage was purchased as an add-on to the policy. Various amounts of sewer backup coverage are available. Check with your insurance representative to see if you have sewer backup coverage and, if so, how much coverage you purchased.

In recent years, overland flood insurance has become more readily available for homes across Atlantic Canada. Overland flooding typically occurs when bodies of water – such as rivers, streams, lakes, dams and other watercourses – overflow onto dry land and cause damage.
Following a flood event, and when it is safe to do so, consumers can take these steps to begin the insurance claims process:

  • Assess and document the damage. Taking photos can be helpful.
  • Call your insurance representative to report the damage or losses.
  • Keep detailed notes and provide as much information as possible to your insurance representative.
  • Keep all of the receipts related to cleanup.
  • Phone IBC’s Consumer Information Centre at 1-844-2ask-IBC (1-844-227-5422) for information about home, business or car insurance.

For more information on how to protect your property against severe weather and other natural disasters, visit IBC’s website.

About Insurance Bureau of Canada

Insurance Bureau of Canada (IBC) is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up 90% of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC supports the vision of consumers and governments trusting, valuing and supporting the private P&C insurance industry. It champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

P&C insurance touches the lives of nearly every Canadian and plays a critical role in keeping businesses safe and the Canadian economy strong. It employs more than 126,000 Canadians, pays $9 billion in taxes and has a total premium base of $54.7 billion.

For media releases and more information, visit IBC's Media Centre at www.ibc.ca. Follow us on Twitter @IBC_Atlantic or like us on Facebook. If you have a question about home, auto or business insurance, contact IBC's Consumer Information Centre at 1-844-2ask-IBC.