Directors and Officers Liability - Risk Management Directors and officers must ensure they have the appropriate information required to perform their duties effectively. Whether your board of directors is new, established, confronting a scandal, or establishing or amending its by-laws , you can help to manage organizational risk. Your organization should: Provide awareness training in negligence and liability to all directors and officers.Ensure directors are aware of:Risks associated with being a director for the organization.Statutory and civil liabilities.Specific directors’ obligations.Other rules associated with the organization’s business for which directors may be liable due to acts or omissions of the organization.Other responsibilities (including understanding finances and knowing the organization and its by-laws).Ensure there is no conflict between the duty owed to the organization and a director’s self-interest. Directors should:Avoid outside employment or business that may compromise the organization’s best interests.Handle confidential and sensitive information carefully (prevent leaks of information).Follow guidelines on the appropriateness of public statements (i.e., what and when information can be released).Not accept gifts, favours or services relating to company duties.Ensure directors are aware of the organization’s operations and affairs. Maintain formalized operating policies and procedures for all activities within the organization’s control. The organization should:Implement a financial management policy. Establish clear financial reporting guidelines.Store confidential materials and sensitive information in a proper place, and;Determine who has access.Encrypt all confidential electronic materials.Ensure only those with passwords have access. The system should require that passwords be changed frequently.Implement firewalls to prevent hackers from accessing information.Create a human resources policy. Prepare formal job descriptions for all employees and document required experience and training as well as specific aspects of unacceptable employee performance.Ensure all employees, visitors, customers, clients and other stakeholders are protected from reasonably anticipated harm.Establish a formal information reporting system. Generally, a director is entitled to rely on information provided by officers or employees/volunteers of the organization, unless the director knows that relying on the officer or employee/volunteer is unreasonable.Encourage directors to speak up. Directors should have a clear understanding of all the activities in the organization and should question anything that is unclear. Directors should also clearly communicate their decisions.Document decisions and how they were made.Ensure directors work closely with legal representatives in making decisions. If a director provides full disclosure to counsel, requests counsel’s advice as to the legality of the proposed action, receives advice that the action would be lawful and proceeds in reliance on the advice, this may demonstrate that the director acted with due care.Implement a whistle-blower policy that is communicated to staff and volunteers. Let people know which board member or representative they should advise of any situation of which they feel the board should be aware.Implement a director’s indemnification policy that clearly states the rights and obligations of directors and what protection is provided to them by the organization.*Source:All information compiled with Canadian Risk Intervention Inc. Emergency Preparedness for Business Life can throw its share of curveballs so it’s important to be ready for anything. And yet, a large number of small businesses don’t have an emergency preparedness plan in place. This guide is intended to help you safeguard your business by preparing for the unexpected.Commercial Insurance for Small Business – Q&AQuestion to ask your insurance representative.Business Insurance and YouManaging risk is an essential part of every business, large or small. Theft, fire, vandalism, riots: A host of perils could come your way and you need to be ready for them. Let’s look at some of the basic steps you can take. Related ServicesDirectors and Officers' Liability - Claims ManagementIn the event of a loss, the reporting requirements for directors’ and officers’ insurance policies must be adhered to. When a claimable event happens or may potentially occur, contact your insurance representative immediately. Useful LinksInsurance VendorsInsurance is a significant financial investment so it’s worthwhile to learn about your buying options. Cost ControlThere are many ways you can control insurance costs and lower your premium. Shop around and ask your insurance representative for more information about the options below and other savings opportunities.