​​​​IBC’s Community Assistance Mobile Pavilion (CAMP) is a national program to assist disaster victims. CAMP was deployed in May 2016, after wildfires forced the evacuation of Fort McMurray and surrounding area, and 2011 after a massive wildfire struck Slave Lake, Alta, and a devastating tornado hit Goderich, Ont.

​Helping Canadians from Coast to Coast

IBC deploys CAMP to disaster sites that have significant insured damage. Canadians who are suddenly forced to cope with a damaging event – such as a windstorm, wildfire, ice storm, torrential rains or another disaster – may be able to access on-site insurance-related information through this IBC national program.

​CAMP is staffed with trained insurance industry personnel and is set up at emergency shelters and community centres where disaster victims are gathered. In cases where a physical deployment isn’t possible, IBC representatives work with local officials and insurers to disseminate information.

​After a Disaster, IBC Experts Can Help

In addition to CAMP, insurance professionals staff IBC’s Consumer Information Centre at 1-844-2ASK-IBC (1-844-227-5422) to help address questions after a disaster. 

These information officers can respond to specific questions that may not be covered on the IBC website. If an information officer does not have the answer to your question, he or she will direct you to someone who does. 

For information regarding your particular insurance policy, contact your insurance representative.