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​IBC has consumer information centres in each of its regional offices to address your specific questions. If IBC’s information officers do not know the answers to your questions, they will direct you to someone who does.

Contact IBC online


Alberta

Alberta

10104 - 103 Ave., Suite 2603, Edmonton, AB, T5J 0H8

Consumer Information

Toll Free:1-844-227-5422
Hours:Monday - Friday 8:00 a.m. – 4:00 p.m.

Atlantic

Atlantic

1969 Upper Water Street, Suite 1706 Purdy’s Wharf, Tower II Halifax, Nova Scotia B3J 3R7

Consumer Information

Toll Free:1-844-227-5422
Hours:Monday - Friday 8:30 a.m. – 4:30 p.m.

British Columbia, Saskatchewan and Manitoba

British Columbia, Saskatchewan and Manitoba

510 Burrard Street, Suite 901 Vancouver, British Columbia V6C 3A8

Consumer Information

Toll Free:1-844-227-5422
Hours:Monday - Friday 9 a.m. – 4 p.m.

Insurance Information Services and Investigative Services

Insurance Information Services and Investigative Services

2235 Sheppard Avenue East, Atria II, Suite 1100, Toronto, ON M2J 5B5


Ontario (Head Office)

Ontario (Head Office)

777 Bay Street, Suite 2400 P.O. Box 121 Toronto, ON M5G 2C8

Consumer Information

Toll Free:1-844-227-5422
Hours:Monday - Friday 9:00 a.m. - 5:00 p.m.

Ottawa

Ottawa

155 Queen Street, Suite 808, Ottawa, ON K1P 6L1


Quebec

Quebec

800, rue du Square-Victoria, bureau 2410 C.P. 336, succ. Tour de la Bourse Montreal, Quebec H4Z 0A2

Consumer Information

Hours:Monday - Friday 8:30 a.m. – 4:30 p.m.

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