Department:
Strategy Office
Location:
Remote
Status:
Contract (Part Time/Casual)
Posting Date:
2023-03-22T04:00:00Z
Expiry Date:
Summary:
Insurance Bureau of Canada (IBC) is looking for 3 part-time (casual) Consumer Information Officers to provide the public with insurance information by directly handling consumer inquiries with respect to general insurance.
Duties and Responsibilities:
- Contribute to public awareness by assisting consumers on matters relating to insurance coverage and claims
- Maintain a high degree of technical knowledge by monitoring legislative changes, policy changes, and policy coverage
- Conduct outside presentations / participate in exhibitor trade shows
- Responding to public inquiries via telephone and e-mail relative to property and casualty insurance in a timely manner
- Record and follow-up on all consumer inquires as necessary
- Alert manager on changes impacting the Consumer Info Centre including market trends
- Attend on-site after severe weather events providing general insurance information
Qualifications:
- Proven track record with a minimum 20 years experience in the property and casualty insurance industry
- Understanding of all aspects of property and casualty insurance
- Problem solving and coping skills, with adaptability to frequent change
- Strong written and oral communication skills
- Proficient in Microsoft Word and Outlook
- Professional and pleasant telephone manner
- Insurance industry designations an asset
- Ability to speak French is an asset
Please send résumé to:
IBC Human Resources Department
E-mail: careers@ibc.ca
IBC is committed to providing reasonable accommodations for people with disabilities. Applicants need to make their needs known in advance.
IBC is proud to be an equal opportunity employer. Alongside a commitment to excellence, IBC is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion and ethnicity, among others.