Manager, Consumer & Industry Relations Department: Atlantic Region Location: Halifax Status: Full Time Posting Date: 2021-01-11T05:00:00Z Expiry Date: Contribute to the regions' outstanding member relations activities while advancing key strategic priorities. This is be done in collaboration with the regional and national team(s) of IBC, while reporting to the Vice-President, Atlantic. Holding the pen on the regional strategies for member relations and consumer outreach, you will incorporate the input from the rest of the team in its development and execution. You will also manage the Atlantic regions' Consumer Information Centre, which involves tracking consumer calls and emails as well as ensuring the best information response to each query. Conducting research, meeting coordination, and attending industry events in all four Atlantic Provinces will form part of the duties of the Manager, Consumer & Industry Relations – in addition to other duties as required. Duties and ResponsibilitiesDevelop, update, and execute member and consumer strategiesOrganize, facilitate, and staff industry sub-committees of the Atlantic CommitteeCollaborate with industry, as prescribed by the Atlantic CommitteeRepresent IBC with various government departments and representatives as assignedRepresent industry on provincial & municipal government committees as assignedReport to the Vice-President, Atlantic and work closely with the Government Relations team to accomplish the aboveWork with stakeholders in identifying areas when IBC can help with education issues and coordinate training sessions, when requiredWork toward becoming a subject matter expert on P&C Insurance as it pertains to the Atlantic RegionConduct response(s) to media requests and interviews as directedSustain a valuable and professional Consumer Information Centre for the Atlantic Region of IBC by investigating consumer complaints while acting as a liaison between members and consumers in finding negotiated solutions to, at times, contentious issues Qualifications Minimum of 10 or more years of experience in the P&C industryUniversity degree in business administration/marketing/public relations or equivalent business experienceKnowledge of provincial government operationsPublic speaking skills including media relationsExcellent business writing skillsSuperior organizational skillsExcellent team building and self-management skillsConflict management, negotiation and risk management skillsProficiency in Microsoft Office, especially Excel & PowerPoint Please send résumé to:Human Resources DepartmentContact: Azan KhanE-mail: email@example.comThis position qualifies under the Employee Referral Program. IBC is an equal opportunity employer.IBC is committed to providing reasonable accommodation for people with disability. Applicants need to make their needs known in advance.This position qualifies under the Employee Referral Program. IBC is an equal opportunity employer.