Know Your Tow Getting in a collision is stressful. Your tow shouldn't be.Been In a Collision?Call your insurance representative as soon as possible to report the collision. They can provide helpful, on-the-spot advice on tow options, as well as repair and car rental companies.You have the right to decide who can tow your vehicle and to what location (unless otherwise directed by police).A permission to tow form must be signed, and the company must provide an itemized invoice before receiving payment and commencing tow.You are entitled to a receipt for tow services rendered and you have the option to pay with debit or credit card.Decline offers to store your vehicle in a compound yard unless directed by your insurance representative.Never sign a blank contract or take referrals from tow companies.Click to view and download the Know Your Tow tips card. Related ServicesLoss Prevention After a CollisionBy practising safe driving techniques, you can prevent a collision. If you are in a collision, watch out for repair shop scams and other preventable costs. Claims ProcessImmediately after a collision, contact your insurer to make a claim. Learn more about the claims process in your province.Car CrashStay calm and if anyone is injured call 911. It’s important to take notes at the scene of a collision and report the incident to your insurer within 48 to 72 hours. Use IBC’s form to record all contact information and collision details.RepairsYour insurer determines if your damaged vehicle will be replaced, repaired or written off. If it’s repaired with better parts, you may need to contribute to the additional cost. If you decide to have the repairs done at a repair shop that is not one of your insurer company’s “preferred shops,” you will be responsible for managing the repair.