Know Your Tow

Getting in a collision is stressful. Your tow shouldn't be.

Been In a Collision?

  • Call your insurance representative as soon as possible to report the collision. They can provide helpful, on-the-spot advice on tow options, as well as repair and car rental companies.
  • You have the right to decide who can tow your vehicle and to what location (unless otherwise directed by police).
  • A permission to tow form must be signed, and the company must provide an itemized invoice before receiving payment and commencing tow.
  • You are entitled to a receipt for tow services rendered and you have the option to pay with debit or credit card.
  • Decline offers to store your vehicle in a compound yard unless directed by your insurance representative.
  • Never sign a blank contract or take referrals from tow companies.

Click to view and download the Know Your Tow tips card.