Insurance Bureau of Canada Congratulates Ontario Provincial Police on New Towing Services Guidelines

February 5, 2021 (TORONTO) – Insurance Bureau of Canada (IBC) congratulates the Ontario Provincial Police (OPP) on its new towing services guidelines. The new guidelines for providing towing services to the OPP in the GTA provide clear direction to tow operators, and demonstrates the commitment to a safe, fair environment for both towing companies and drivers.

The release of the guidelines follows the Ontario government's recent announcement about the creation of a new task force to improve provincial oversight of the towing industry. The task force will help develop a regulatory model to increase safety and enforcement, clarify protections for consumers and improve towing industry standards. It will also consider tougher penalties for offenders.

"IBC applauds the OPP for developing these guidelines for towing services," said Kim Donaldson, Vice-President, Ontario, IBC. "These guidelines are another tool to help protect drivers and ensure that at the scene of a collision, the custody of the vehicle always rests with the insurer and vehicle owner."

To protect your vehicle in the event of a collision, IBC encourages drivers to Know Your Tow and keep the Know Your Tow tips card for reference.

​About Insurance Bureau of Canada

Insurance Bureau of Canada is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up 90% of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC supports the vision of consumers and governments trusting, valuing and supporting the private P&C insurance industry. It champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

For media releases and more information, visit IBC's Media Centre at Follow us on Twitter @IBC_Ontario or like us on Facebook. If you have a question about home, auto or business insurance, contact IBC's Consumer Information Centre at 1-844-2ask-IBC.