Left Navigation Claims Process After a collision, contact Saskatchewan Government Insurance (SGI) to make a claim through its Auto eClaim or Dial-A-Claim systems. You must notify SGI about a collision as soon as possible. An appraiser will be assigned to work on your claim and evaluate the total damages. Making a ClaimIf you don't make a claim within a set time period, SGI may not be legally bound to honour it. Visit SGI for detailed information about:Submitting a claim online with Auto eClaimThe 5 steps you should follow to file an auto claim after a collision.3 Key Claim TipsIf you are injured, you may be entitled to benefits. Inform SGI if you or any passengers in your vehicle were injured. You will be referred to an injury representative to make a claim.Once your adjuster has confirmed your coverage, you may have the vehicle repaired at the service centre of your choice. SGI does not direct customers to any particular facility. If you find the repair shop’s work unsatisfactory, it is up to you to address the concern with the shop. Your insurer will not pay more than the price quoted by its appraiser. If your vehicle is damaged, take reasonable steps to prevent further damage. If your vehicle has a broken window, for example, cover it to prevent rain from entering and causing water damage to the interior. Your Claims AppraiserAn SGI claims appraiser will be assigned to your claim and will direct you to the nearest claims centre to determine how much damage or loss is covered. How to Document Your Auto Insurance ClaimIf safe to do so, take photos of the accident scene with your cellphone or sketch the scene. Note the positions of the vehicles. It’s important to record and share all collision details with your appraiser, including:How the collision happened and the time, date and locationThe speed of your vehicle and the road conditionsInsurance information (e.g., driver’s licences, plate numbers, insurance companies and policy members)Contact information (e.g., name, address and phone number) of drivers, passengers and witnesses Learn more about how you can prevent further loss after a collision. Take the Time, Report the CrimeInsurance crime can take many different forms. Recognize it. Report it.So You've Had an AccidentA convenient form to keep in your car to record the details of an accident. Just in case. Related ServicesCar CrashStay calm and if anyone is injured call 911. It’s important to take notes at the scene of a collision and report the incident to your insurer within 48 to 72 hours. Use IBC’s form to record all contact information and collision details.RepairsYour insurer determines if your damaged vehicle will be replaced, repaired or written off. If it’s repaired with better parts, you may need to contribute to the additional cost. If you decide to have the repairs done at a repair shop that is not one of your insurer company’s “preferred shops,” you will be responsible for managing the repair.Loss PreventionBy practising safe driving techniques, you can prevent a collision. If you are in a collision, watch out for repair shop scams and other preventable costs. Useful LinksStaged CollisionsA staged or alleged vehicle collision supports false auto insurance claims. Staged collisions put innocent drivers at risk and contribute to higher insurance premiums. Dispute ResolutionYou have options when filing a complaint. Start by getting more information from your insurer. Consider contacting the company’s ombudsperson. If your dispute is not resolved, you can contact the General Insurance OmbudService (GIO) or a federal or provincial Superintendent of Insurance. Fleet LiabilityPreventive maintenance is an essential part of an effective fleet risk-management program. Your organization may be held liable for a collision if a driver operates a vehicle for business purposes. Involved in an Accident? Here’s What to DoCollect names, addresses, licence plate numbers and insurance details as needed.