Dispute Resolution - Saskatchewan If you have a concern about an auto insurance claim or appeal, or a general inquiry, contact Saskatchewan Government Insurance (SGI). If you have a complaint that you would like investigated, contact the Saskatchewan Superintendent of Insurance. The Insurance Councils of Saskatchewan and Ombudsman Saskatchewan also investigate consumer complaints. Saskatchewan Government Insurance (SGI)For help resolving a dispute regarding mandatory auto insurance, contact the SGI Customer Service Centre.SGI Customer Service Centre Phone: 306-775-6900 (Regina)Toll-free: 1-800-667-9868 (North America)Email: firstname.lastname@example.org If you are unable to resolve the concern through the Customer Service Centre, you can contact the SGI Fair Practices Office. SGI Fair Practices Office2260 - 11th AvenueRegina, SK S4P 0J9Phone: 306-751-1397 Toll-free: 1-888-558-5559Email: email@example.com/contact/fairpractices.html Saskatchewan Superintendent of InsuranceThe Superintendent of Insurance, under the Insurance and Real Estate Division of Financial and Consumer Affairs Authority (FCAA), regulates private-sector insurers operating in Saskatchewan. The Superintendent is responsible for investigating consumer complaints that do not deal with the value of loss or damage to property. Use the Insurance Complaint Form to register your complaint.Saskatchewan Superintendent of InsuranceInsurance and Real Estate Division, FCAA1919 Saskatchewan Drive, Suite 601Regina, SK S4P 4H2Phone: 306-787-6700Fax: 306-787-9006Email: firstname.lastname@example.org Insurance Councils of SaskatchewanFor complaints about a particular licensed agent, broker or adjuster, contact the Insurance Councils of Saskatchewan. Please note that the General Insurance Council does not accept complaints by email. To register a complaint, you must complete a Consumer Complaint Form.Ombudsman SaskatchewanOmbudsman Saskatchewan manages complaints against provincial government ministries, agencies and Crown corporations, including SGI. There are two ombudsman offices you can contact:Regina2401 Saskatchewan Dr., Suite 150Regina, SK S4P 4H8Phone: 306-787-6211 Toll-free: 1-800-667-7180 Email: email@example.comSaskatoon315-25th Street EastSaskatoon, SK S7K 0L4Phone: 306-933-5500 Toll-free: 1-800-667-9787Email:firstname.lastname@example.org Useful LinksHow Insurance WorksInsurers use a pool of many premiums to pay for the home, auto and business losses of Canadians unfortunate enough to experience a loss. You are covered for losses outlined in your contract only, not for predictable events. Saskatchewan Statutes and RegulationsSaskatchewan's Insurance Act provides the legislative framework for the regulation of insurance companies and agents operating in SaskatchewanGeneral Insurance OmbudServiceAn independent dispute resolution service focused on the resolution of consumer complaints.