Saskatchewan Government Insurance (SGI)
For help resolving a dispute regarding mandatory auto insurance, contact the SGI Customer Service Centre.
SGI Customer Service Centre
Phone: 306-775-6900 (Regina)
Toll-free: 1-800-667-9868 (North America)
If you are unable to resolve the concern through the Customer Service Centre, you can contact the SGI Fair Practices Office.
SGI Fair Practices Office
Regina, SK S4P 0J9
Phone: 306-751-1397
Toll-free: 1-888-558-5559
Saskatchewan Superintendent of Insurance
The Superintendent of Insurance, under the Insurance and Real Estate Division of Financial and Consumer Affairs Authority (FCAA), regulates private-sector insurers operating in Saskatchewan. The Superintendent is responsible for investigating consumer complaints that do not deal with the value of loss or damage to property. Use the Insurance Complaint Form to register your complaint.
Saskatchewan Superintendent of Insurance
Insurance and Real Estate Division, FCAA
1919 Saskatchewan Drive, Suite 601
Regina, SK S4P 4H2
Phone: 306-787-6700
Fax: 306-787-9006
Email: fid@gov.sk.ca
www.fcaa.gov.sk.ca
Insurance Councils of Saskatchewan
For complaints about a particular licensed agent, broker or adjuster, contact the Insurance Councils of Saskatchewan. Please note that the General Insurance Council does not accept complaints by email. To register a complaint, you must complete a Consumer Complaint Form.
Ombudsman Saskatchewan
Ombudsman Saskatchewan manages complaints against provincial government ministries, agencies and Crown corporations, including SGI. There are two ombudsman offices you can contact:
Regina
Regina, SK S4P 4H8
Phone: 306-787-6211
Toll-free: 1-800-667-7180
Saskatoon
Saskatoon, SK S7K 0L4
Phone: 306-933-5500
Toll-free: 1-800-667-9787