Auto Repair Facility Fraud Opportunistic fraud occurs when an auto repair facility exaggerates the cost of a claim with: Inflated towing and storage fees for services that were never provided, unnecessary or charged at exaggerated ratesRepairs for damage that is unrelated to the insured incidentAdditional, caused damage to a vehicle to increase repair costsUndamaged parts being removed and replaced with damaged parts. The parts are swapped back after the insurance company appraises the damage.The above schemes may or may not be completed with the knowledge or participation of the vehicle’s owner. In exchange for kickback payments or other auto-related services, a vehicle owner may participate in a fraud.Premeditated FraudAfter a staged or caused collision, members of a criminal ring will make insurance claims for vehicle repairs or services. Vehicle repair facilities may assist in the fraud by billing an insurer for: Towing services that were not providedUnnecessary storage feesRepairs not done or repairs for damage not caused by the insured collisionA previously salvaged vehicle may be used in a staged collision. Falsified documentation is submitted by approved body shops to the provincial or territorial Ministry of Transportation. The vehicle is subsequently reported to be involved in another collision and the damage is reported as new. Inflated towing fees and repairs to damages that existed before the insured incident are elements of auto repair facility fraud. Be mindful of repair facilities that take part in fraud. Take the Time. Report the Crime"Insurance crime isn’t always the work of organized groups or gangs running auto theft or insurance crime rings as a business. It can also involve normally law-abiding citizens who attempt to make a few extra dollars by padding an otherwise legitimate claim." So, You've Had an AccidentAccidents are stressful, but stay calm, and use this form to record important details. Filing an Insurance ClaimSometimes life happens. If you’ve been in a collision or if your home has been burglarized or damaged in some way, you’ll want to get your life back to normal as quickly as possible. Consider these tips when filing an insurance claim to help make the process a little easier Related ServicesStaged CollisionsA staged or alleged vehicle collision supports false auto insurance claims. Staged collisions put innocent drivers at risk and contribute to higher insurance premiums. Medical Services FraudIf you are injured in a vehicle collision, medical services help you recover. However, unscrupulous rehabilitation clinics and assessment centres may engage in fraudulent activities. Employment FraudBusinesses can be greatly impacted by employment fraud. Recognize the insurance fraud situations that may occur and count as insurance fraud. Paper Fraud and Jump-insWhen a criminal reports a collision that never occurred, it’s known as paper fraud. Jump-ins are reported as collision occupants but were not in the vehicle at the time of the reported collision. Useful LinksInsurance FraudInsurance fraud is serious business and costs us all. Think the fender bender you saw might not have been so accidental? Canadian National Insurance Crime Services (CANATICS)CANATICS uses technology to support the fight against auto insurance fraud in Canada. We do this with an unwavering focus on privacy and security.