Consumer Information Centre
Expert answers to your insurance questions.
We’re here to help.
M-F 8:30am - 4:30pm
Need someone to help explain some of the language in your policy in simple terms? Not sure how to properly complete a claim? Just looking to generally understand how insurance works?
Our Consumer Information Officers aren’t bots. And they do not provide pre-programmed responses to your emails. They’re deeply experienced insurance professionals who want to answer your questions. You can call them when you need general insurance information and if they can’t answer your question, they will help direct you to someone who can.
If you have a specific question about your policy, you should speak with your insurance representative.
Please leave a message with details of your inquiry, your name and your callback number. Rest assured, our team of experts will get back to you promptly.
You might also be interested
Do red cars cost more to insure?
No, they don’t. This is just one of many insurance myths we’re debunking in order to help you better understand insurance.
Being prepared and alert on the road can help ensure your safety – and the safety of those around you. Know what to do to help prevent collisions and what to do in the aftermath.
Safety tips for each season
Accidents can happen at any time of year. Keep your property safe rain or shine.