Skip to Main Content
Frequently Asked Questions  Hero image

Frequently Asked Questions

Questions about insurance? Find answers to some of the most frequently asked questions about property and casualty insurance.

We’ve compiled answers to some of the top questions that our Consumer Information Officers answer every day. If you can’t find the answer to your general insurance question here, contact our Consumer Information Centre.

1-844-2ASK-IBC (1-844-227-5422)

M-F 8:00 a.m. – 4:00 p.m. ET

Or email: (Western & Pacific regions) (Ontario) (Atlantic region)

If you have a specific question about your policy, you should speak with your insurance representative.

Auto Insurance

Home Insurance

Business Insurance

General Insurance