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Insurance Bureau of Canada welcomes two new Board directors

Feb 7, 2024 | NATIONAL
Insurance Bureau of Canada welcomes two new Board directors News Article Placeholder Image

Insurance Bureau of Canada (IBC) is proud to welcome to its Board of Directors, Jolee Crosby, CEO Reinsurance Canada and English Caribbean, Swiss Re; and Tracy Garrad, CEO, Aviva Canada.

“The property and casualty insurance industry’s ability to navigate a changing and challenging world lies in our capacity to be strategic, agile and focused on consumer solutions,” said Heather Masterson, Chair of the IBC Board, and President and CEO of Travelers Canada. “We are delighted and proud to welcome Jolee Crosby and Tracy Garrad to our Board. Their experience, vision and leadership will strengthen our efforts to influence meaningful and positive change for our industry and the customers we serve.”   

Jolee Crosby joined Swiss Re in 1998 and has held several roles within the company. For 18 years, she focused on P&C lines of business both in the direct and reinsurance markets. In 2016, she moved to Life & Health, globally overseeing both Medical Underwriting and the Medical Reimbursement line of business. Crosby received her undergraduate degree in Political Science and her Juris Doctorate of Law from the University of Missouri-Kansas City. She practiced law at an insurance defense firm, where she represented insurance carriers and their customers in litigation at both the trial and appellate levels. She is passionate about clients, Swiss Re and what they can accomplish together.

“The aim at Swiss Re is to make the world more resilient. We want to enable society to thrive and progress, creating new opportunities and solutions for our clients. These goals are aligned with IBC’s and along with my fellow Board members, I look forward to shaping and advancing policy solutions that better protect Canadians from risk,” said Crosby.

Tracy Garrad joined Aviva in October 2023 as CEO of Aviva Canada. Previously, Garrad was CEO of AXA’s UK Healthcare businesses (formerly AXA PPP). Prior to that, she was CEO of HSBC’s Channel Islands and Isle of Man business, following a four-year tenure as the CEO of First Direct Bank. A passionate Inclusion advocate and activist, Garrad was named in the Top 20 HERoes Women Role Models 2021 and 2022. She served as a member on the UK City of London Socio-Economic Diversity Taskforce during 2021/22, and is currently a non-executive director of the London Stock Exchange plc.​ Tracy was honoured with the Freedom of the City of London in August 2022 for her service and commitment to improving diversity in business.

“IBC offers insurers the opportunity to work together to help address some of the biggest challenges facing Canadians – from the devastating impacts of climate change, to the need for more sustainable auto insurance systems, and tackling auto theft. I’m excited to work alongside my fellow Board members to advance solutions and put customers at the heart of all we do,” said Garrad.

Crosby and Garrad join the following members of IBC’s Board:

Heather Masterson, President and CEO, Travelers (Chair)

Christian Fournier, EVP & Leader Property & Casualty Insurance, Beneva (Deputy Chair)

Celyeste Power, President & CEO, Insurance Bureau of Canada

Claus-Ulrich Kroll, President & CEO, Munich Reinsurance Company of Canada

James Russell, President & CEO, TD Insurance

Kathy Boychuk, President & CEO, Peace Hills General Insurance Company

London Bradley, President & CEO, Allstate Insurance Company of Canada

Louis Gagnon, CEO, Intact Financial Corporation

Nick Creatura, President & CEO, CNA Canada

Paul Johnstone, President, Chubb Insurance

Rowan Saunders, President & CEO, Definity Insurance Company

Saad Mered, CEO, Zurich Canada

Silvy Wright, President & CEO, Northbridge Financial Corporation

Valérie Lavoie, President & COO, Desjardins General Insurance Group Inc.

About Insurance Bureau of Canada

Insurance Bureau of Canada is the national industry association representing Canada’s private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC supports the vision of consumers and governments trusting, valuing and supporting the private P&C insurance industry. It champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

For media releases and more information, visit IBC's Media Centre at Follow us on Twitter @InsuranceBureau and like us on Facebook. If you have a question about home, auto or business insurance, contact IBC's Consumer Information Centre at 1-844-2ask-IBC.